1. Information We Collect
a) Information you provide directly
- Name
- Email address
- Mobile number
- Delivery address
b) Automatically collected information
- Device and app usage data
- Store interactions and browsing patterns
We collect this information to improve your shopping experience and ensure accurate service.
2. How We Use Your Information
Your data may be used for:
- Processing orders
- Communicating with you
- Providing delivery updates
- Improving app performance & personalization
- Fraud prevention & security
- Customer support & issue resolution
- Sending notifications, promotions, or updates
We do not sell your data to third parties.
3. Sharing Information With Third Parties
We may share limited data with:
- Local stores to fulfill your orders
All third parties are required to protect your data responsibly.
4. Data Security
We use industry-standard security measures to protect your data.
However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain user data as long as necessary for:
- Order history
- Support needs
- Legal or compliance requirements
You can request data deletion at any time.
6. Account Deletion
Upon requesting account deletion:
- All personal data, order history, and stored information will be erased
- We will contact you to confirm the deletion request
- After final confirmation, the process is irreversible
7. Updates to This Policy
We may update the Privacy Policy from time to time.
Any changes will be posted in-app. Continued use indicates acceptance of these updates.